Refund policy

At The Designer Archive, all sales are final. We do not accept returns, exchanges, or offer refunds for any items purchased, unless the product is faulty or incorrect.

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Faulty or Incorrect Items

If you receive an item that is damaged, faulty, or not what you ordered, please contact us within 7 days of receiving your order at:
📧 hello@thedesignerarchive.co.nz

Include your order number and photos of the issue. We will arrange a replacement or refund for faulty or incorrect items only.